*{margin:0;padding:0;box-sizing:border-box}:root{--sage: #8AA884;--sage-dark: #54704E;--sage-mid: #6E8B68;--sage-light: #B5C9AF;--sage-pale: #EAF0E7;--sage-mist: #F3F7F1;--cream: #FBF8F1;--cream-warm: #F4EFE3;--cream-dark: #EFE9DE;--white: #FFFFFF;--charcoal: #2B2B2B;--ink: #3A3A3A;--text-mid: #585858;--text-light: #6E6E6E;--terracotta: #BE7A5E;--terracotta-light: #D4A08A;--terracotta-soft: #E8C9BB;--lavender: #9F92B8;--lavender-light: #D4CCE0;--card-border: #E7E2D8;--card-border-warm: #E4DDD0;--dark-bg: #26302B;--dark-bg-mid: #324039;--dark-bg-light: #3A4A42;--accent-tank: #6E8B68;--accent-mabel: #B08838;--accent-sergeant: #5A7A8C;--accent-snowflake: #B07A8C;--accent-buddha: #7E6E94;--accent-kevin: #4E7A78;--shadow-soft: 0 6px 22px rgba(60, 70, 55, .06);--shadow-lift: 0 16px 40px rgba(60, 70, 55, .11)}body{font-family:Lora,Georgia,Times New 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#54704e14}.hero-badge:before{content:"";width:7px;height:7px;border-radius:50%;background:var(--sage)}.hero-title{font-size:clamp(2.8rem,8vw,5rem);font-weight:700;color:var(--sage-dark);line-height:1.05;letter-spacing:-.015em;margin-bottom:.9rem}.hero-tagline{font-family:Quicksand,sans-serif;font-size:clamp(1.1rem,2.4vw,1.4rem);font-weight:500;color:var(--ink);margin-bottom:1.1rem}.hero-sub{font-size:1.02rem;color:var(--text-mid);max-width:540px;margin:0 auto 1.4rem;line-height:1.75}.hero-meta{font-family:Inter,sans-serif;font-size:.73rem;letter-spacing:.18em;text-transform:uppercase;color:var(--sage-mid)}.hero-image{max-width:820px;margin:3rem auto 0;border-radius:18px;overflow:hidden;box-shadow:0 22px 55px #2832282b;border:6px solid var(--white)}.hero-image img{width:100%;display:block}.hero-image-caption{background:var(--dark-bg);color:#ffffffd1;padding:.7rem 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ease}.step-card:hover{transform:translateY(-3px);box-shadow:var(--shadow-lift)}.step-number{font-family:Quicksand,sans-serif;font-size:2rem;font-weight:700;color:var(--sage-light);margin-bottom:.6rem;line-height:1}.step-card h3{font-size:1.05rem;font-weight:700;color:var(--charcoal);margin-bottom:.6rem}.step-card p{font-size:.9rem;color:var(--text-mid);line-height:1.7;margin-bottom:0}.dog-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:1.5rem}.dog-card{background:var(--white);border:1px solid var(--card-border);border-radius:14px;overflow:hidden;box-shadow:var(--shadow-soft);transition:transform .35s cubic-bezier(.2,.7,.3,1),box-shadow .35s ease}.dog-card:hover{transform:translateY(-6px);box-shadow:var(--shadow-lift)}.dog-card:nth-child(1){--dog-accent: var(--accent-tank)}.dog-card:nth-child(2){--dog-accent: var(--accent-mabel)}.dog-card:nth-child(3){--dog-accent: var(--accent-sergeant)}.dog-card:nth-child(4){--dog-accent: var(--accent-snowflake)}.dog-card:nth-child(5){--dog-accent: var(--accent-buddha)}.dog-card:nth-child(6){--dog-accent: var(--accent-kevin)}.dog-header{padding:2.25rem 1.5rem 1.5rem;min-height:290px;position:relative;display:flex;justify-content:space-between;align-items:flex-end;background-size:cover;background-position:center 25%}.dog-header:after{content:"";position:absolute;bottom:0;left:0;width:100%;height:62%;background:linear-gradient(to 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var(--sage);border-radius:12px;padding:2rem 1.85rem;box-shadow:var(--shadow-soft)}.testimonial-stars{color:var(--terracotta);font-size:1rem;margin-bottom:.85rem;letter-spacing:2px}.testimonial-card blockquote{font-size:1rem;color:var(--text-mid);line-height:1.8;font-style:italic;margin-bottom:1.1rem}.testimonial-card cite{font-family:Inter,sans-serif;font-size:.8rem;color:var(--text-light);font-style:normal}.incident-list{margin-top:2rem;position:relative;padding-left:2rem}.incident-list:before{content:"";position:absolute;left:0;top:0;bottom:0;width:2px;background:#8fa88833}.incident-item{position:relative;padding-bottom:2rem;padding-left:1.5rem}.incident-item:before{content:"";position:absolute;left:-2rem;top:.4rem;width:11px;height:11px;border-radius:50%;border:2px solid var(--sage-light);background:var(--sage-mid);box-shadow:0 0 0 4px var(--dark-bg);transform:translate(-4px)}.incident-severity{display:inline-block;font-family:Inter,sans-serif;font-size:.65rem;font-weight:600;letter-spacing:.1em;text-transform:uppercase;padding:.2rem .6rem;border-radius:50px;margin-bottom:.4rem}.severity-low{background:#8fa88833;color:var(--sage-light)}.severity-medium{background:#c4856a33;color:var(--terracotta-light)}.severity-high{background:#b5a8c833;color:var(--lavender-light)}.incident-date{font-family:Inter,sans-serif;font-size:.78rem;color:#faf9f659;margin-bottom:.25rem}.incident-item h4{font-family:Quicksand,sans-serif;font-size:1.05rem;color:var(--cream);margin-bottom:.5rem}.incident-item p{font-size:.9rem;color:#faf9f699;line-height:1.75}.faq-list{margin-top:2rem}.faq-item{border:1px solid var(--card-border);border-radius:10px;margin-bottom:.75rem;overflow:hidden;transition:border-color .3s}.faq-item:hover{border-color:var(--sage)}.faq-question{padding:1.1rem 1.4rem;display:flex;justify-content:space-between;align-items:center;cursor:pointer;background:var(--white);font-family:Quicksand,sans-serif;font-weight:600;font-size:.95rem;color:var(--charcoal);transition:background .3s}.faq-question:hover{background:var(--cream)}.faq-toggle{font-size:1.3rem;color:var(--sage);font-weight:400;flex-shrink:0;margin-left:1rem;transition:transform .3s}.faq-item.open .faq-toggle{transform:rotate(45deg)}.faq-answer{max-height:0;overflow:hidden;transition:max-height .4s ease,padding .3s ease}.faq-item.open .faq-answer{max-height:600px;padding:0 1.4rem 1.2rem}.faq-answer p{font-size:.92rem;color:var(--text-mid);line-height:1.75}.contact-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:1.25rem;margin-top:2rem}.contact-card{background:var(--white);border:1px solid var(--card-border);border-top:3px solid var(--sage);border-radius:12px;padding:1.6rem 1.5rem;box-shadow:var(--shadow-soft)}.contact-card h3{font-family:Quicksand,sans-serif;font-size:1rem;font-weight:700;color:var(--sage-dark);margin-bottom:.6rem}.contact-card p{font-size:.9rem;color:var(--text-mid);line-height:1.7;margin-bottom:.5rem}.contact-note{font-size:.8rem;color:var(--text-light);font-style:italic;margin-bottom:0}.handlers-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:1.25rem;margin-top:2rem}.handler-card{background:var(--white);border:1px solid var(--card-border);border-radius:14px;padding:1.8rem 1.5rem;position:relative;overflow:hidden;box-shadow:var(--shadow-soft);transition:transform .3s ease,box-shadow .3s ease}.handler-card:hover{transform:translateY(-4px);box-shadow:var(--shadow-lift)}.handler-photo{width:100%;min-height:270px;background-size:cover;background-position:center 20%;position:relative;margin:-1.8rem -1.5rem 1.3rem;border-radius:0}.handler-photo-initials{position:absolute;bottom:0;left:0;width:48px;height:48px;background:#2d3d34d9;color:var(--white);display:flex;align-items:center;justify-content:center;font-family:Quicksand,sans-serif;font-size:.95rem;font-weight:700}.handler-card:nth-child(2) .handler-photo-initials{background:#b4785ad9}.handler-card:nth-child(3) .handler-photo-initials{background:#8c78aad9}.handler-card h3{font-size:1.05rem;font-weight:700;color:var(--charcoal);margin-bottom:.2rem}.handler-title{font-family:Inter,sans-serif;font-size:.78rem;font-weight:600;color:var(--sage-dark);margin-bottom:.9rem}.handler-card:nth-child(2) .handler-title{color:var(--terracotta)}.handler-card:nth-child(3) .handler-title{color:var(--lavender)}.handler-bio{font-size:.9rem;color:var(--text-mid);line-height:1.75;margin-bottom:1rem}.handler-qual{background:var(--cream);border:1px solid var(--card-border);padding:.8rem 1rem;border-radius:8px;font-size:.82rem}.handler-qual strong{display:block;margin-bottom:.2rem;color:var(--charcoal);font-size:.78rem}.handler-qual span{color:var(--text-light);line-height:1.5}.site-footer{background:var(--dark-bg);padding:0 1.5rem}.footer-inner{max-width:720px;margin:0 auto;text-align:center;padding:4rem 0 3.5rem}.footer-rule{width:40px;height:2px;background:var(--sage-mid);margin:0 auto 1.8rem;border-radius:2px}.footer-brand{font-family:Quicksand,sans-serif;font-size:.95rem;font-weight:700;color:var(--sage-light);letter-spacing:.22em;margin-bottom:.35rem}.footer-tagline{font-size:.78rem;color:#ffffff4d;margin-bottom:1.5rem}.footer-legal{font-size:.72rem;color:#ffffff40;line-height:1.7;max-width:560px;margin:0 auto}.footer-meta{font-size:.65rem;color:#ffffff26;line-height:1.7;max-width:600px;margin:1.25rem auto 0;padding-top:1.25rem;border-top:1px solid rgba(255,255,255,.05)}.footer-meta em{font-style:italic;color:#fff3}@media(max-width:900px){.dog-grid{grid-template-columns:1fr}.cert-grid{grid-template-columns:repeat(2,1fr)}.handlers-grid{grid-template-columns:1fr}}@media(max-width:600px){.hero{padding:7rem 1.25rem 4rem}.hero:before,.hero:after{display:none}.hero-image{border-width:4px}.trust-bar-inner{display:flex;flex-direction:column;gap:.35rem}.trust-divider{display:none}.section{padding:4rem 1.25rem}h2{font-size:1.55rem}.stats-row{grid-template-columns:repeat(2,1fr)}.steps-grid,.cert-grid,.contact-grid{grid-template-columns:1fr}.dog-body{padding:1.25rem 1rem}}